Based at Messenger House, 35 St Michaels Square, Gloucester GL1 1HX.
How to get free, impartial, confidential and independent advice in person or by phone. If you have a consumer problem, you can get help from the Citizens Advice consumer service. You can also comment on the service you have received. 0808 189 6280.
“We are committed to people getting the most appropriate and high-quality advice. Therefore we cannot give advice or respond to advice requests over social networks or through our blogs. If you do ask us for advice on our Facebook or Twitter accounts, we will try and refer you to the relevant service or source of information within two hours on weekdays, or 24 hours at weekends. We cannot guarantee when we will respond on other social networks as they are not monitored every day”.
