City Protection Officers (CPOs) – Monthly Report November 2021

The graph shows the data for November 2021, supplied by Gloucester City Safe

78 x Police CCTV Incidents attended for November 2021

Highlights for the Month

• 1^st– Removed several groups of street drinkers from different locations during the day, some by request of shop owners and from complaints from members of the public being intimidated and harassed.
• Shoplifter identified and searched for due to stealing a number of bottles from a city safe store. All added to Disc.
• 2^nd– A new Street drinker has turned up on the streets and has been causing issues. He was removed for being asleep in a café, after several visits to him he was escorted to his accommodation and police went to talk with him.
• A known shoplifter removed from several City safe stores and deterred from shoplifting
• Team assisted in a media report for the BID team.
• Welfare check made on a missing male, he was kept talking until the police arrived and took him home.
• 3^rd– Large group of rowdy street drinkers moved on from one of the known drinking venues, no further issues.
• Missing person found and handed back over to the police who took him home.
• Reports of a female who had her handbag stolen. Rang 101 and reported all details. All local bin areas checked.
• A male who is known to the CPOs was given a very stern warning about his inappropriate suggestions made to female café staff, he was removed and banned from this store.
• 4^th– A shoplifter was caught and processed through the yellow card system, as he was a builder from outside of the city, this was also reported to his supervisor.
• Several cases of shoplifting dealt with during the day. All details added to disc.
• Complaint from a male that he was bitten by a dog that was on a lead, the owner had just walked off and not responded to his complaint. All details were taken down and reported to the police, the male was advised to go to the A&E ad get injury looked at.
• Information on a group of well-known individuals was passed straight to the police due to the circumstances of where, when they were spotted by CPOs.
• 5^th– Called by CCTV to check out a local bank, there had been reports one was being trashed by an irate customer, fortunately not in the city branch.
• First aid incident dealt with by the CPOs, this was a basic incident, and the injured person made their way home.
• Complaints from stores on Eastgate Street area about a pair of males busking in the same area for nearly four hours. CPOs spoke with them, and they carried on. This was escalated to a member of the Council speaking to them which was also ignored. As it stands, we had no authority to stop them and move them on as no PSPO is in place.
• 6^th– Called to check a store CCTV and identify a shoplifter. All information was passed onto the police.
• A Parade passed through the centre today, had a ten-minute lie down on Southgate Street and continued to proceed towards the Quays area.
• A Welfare check was made on a male who was lying down in the middle of a walkway, no apparent injuries but totally ignored what was being asked. The identity of this person is known. All information was passed to the police.
• 7^th Called to confirm identification of a shoplifter from CCTV footage. ID completed.
• A group of street drinkers were removed from Eastgate Street due to having alcohol on display and open, along with the noise they were making causing distress to the public.
• A lady complained to a city safe store that the strap of her handbag had been cut by someone around the cross. No identification, advised to ring it in on 101, this means also that CCTV can review their footage of the area.
• 8^th– Drinkers removed from the St Mary Decrypt area, after explaining again about having alcohol on display, they moved off.
• Called down to the docks area due to a young lady who had discharged herself from GRH. After talking to her it was necessary to call the police to decide about this female due to her mental health. She was returned to GRH for medical assistance.
• A member of the public handed in a mobile phone which was found on a bench, the phone was checked for a contact number and handed to a shop manager very close to the bench it was found.
• 9^th– Two welfare incidents dealt with, correct agencies informed, and information given to the individuals concerned.
• Assisted in the removal of three young males who were messing around on top of a car park. Explained about the danger they pose to themselves and others by being there.
• Found a haul of six large Nitrous oxide canisters that had been dumped or hidden. Police informed and the cannisters were removed by them.
• Assisted the police in detaining an individual and returning him to a store following complaint. Police dealt with the complaint.
• 10^th– After a complaint about a male in Bull Lane asking inappropriate questions to females the area was checked along with the long smith’s carpark for this person. No one was found matching the description. This information was passed to CCTV to check the areas.
• Assisted a city safe store who was having problems with two female who were banned from the store for previous behaviour. After explaining to the two ladies, they left the store area. Police were informed and this information will be added to disc.
• Called from a City safe store for assistance in speaking to and removing a very drunk lady from a gift store, she was asked repeatedly to leave and after explaining the police will be called, she left the premises. CCTV were informed and they monitored her.
• 11^th– A lady who had a large amount of money removed from her bag, had returned to see if anyone had handed the money in. After speaking with her she was convinced to report the money stolen to the police and was very upset and distressed. Taken to Bearlands as no police available.
• Two cases of shoplifting dealt with, one person caught and returned to the store, the goods however were handed over to someone before the original person was detained. CCTV confirmed the items taken. All information passed to the police and the offender handed over to a care worker. The other person was identified via CCTV images, police informed and all information for both added to disc.
• Due to information received from members of the Public a 10inch kitchen knife was removed from a concealed location and handed into the police.
• 12^th– Three major welfare incident dealt with today, one was a homeless individual who was threatening to kill himself, after a few hours he was re -kitted with a coat and shoes, he had something to eat and was adamant he did not want assistance from professional services. Police spoke with him, (he was known to them) and he walked off. Thank you to the city Mission team at the revive café.
• One male who was venting his rage on Eastgate Street was spoken to and stopped from throwing things round, it appeared he had been assaulted earlier, police were informed and attended to deal with this male.
• CCTV informed the CPOs about a male who looked in distress, we approached him to check on his welfare. After talking to him he was fine and did not need any help.
• Removed several people begging in public areas.
• 13^th Four incidents of concern for welfare carried out, checks to make certain all the people were ok. All information regarding the individuals was passed onto the relevant agencies.
• Shoplifters stopped in the street and returned to the store, all details taken, and goods retrieved. Store added all information to Disc. 
• Two males causing distress to members of the public by arguing very loudly, one of the men was seen throwing a shop sign around. This was reported as the sign was damaged. A Name was supplied to the police of one of the two men.
• 14^th– Attended the memorial service at the park cenotaph for remembrance parade. Also provided crowd safety control and lowering and raising of the bollards during the day.
• Shoplifter detained and taken back to the store to collect details of items taken in an earlier incident, and the attempt at that time.
• 15^th– Two people checked out for welfare concerns at the old City Mission site, all was good no issues. Information was given on where to gain food and clothing.
• Female shoplifter detained and processed through the yellow card system. All information will be added to disc and passed to the police.
• Called to remove drunk males from Hamden way car park area as they were urinating on a tree in plain view of the shops and the public.
• 16^th The team attended a Street Aware Zoom meeting, information and ideas exchanged between agencies.
• Welfare issue with one of the homeless people, he was given information and assistance for him to sort himself out.
• A shoplifter was detained and processed through the yellow card system; he was then released as no police available. This was required as this person is prolific for shoplifting
• 17^th Dealt with several street beggars and moved them on from public locations.
• Large crowd of street drinkers at the end of Eastgate Street, this is due to food being given out at the Salvation Army.
• Called to deal with a very drunk intoxicated male who was doing himself harm. On arrival this male had managed to cut his face and fall over. On trying to sort out the injury he then assaulted one of the CPOs, Police were already on their way, on their arrival, due to the state of the individual and for the assault he was arrested.
• 18^th– Team speak with a Concerned Member of Public that had informed team of known male that had been making threats to him and has been for some time. Male advised to report via 101 and the known male in question spoken to and advised to stay away from the individual, Police CCTV create incident and officers to speak with both parties.
• Male spotted in the City Centre who has current CBO and conditions not to be with certain individual, all information passed to Police CCTV. male was later arrested for both CBO breach and Conditions Breach also.
• Team completes a Street Link for male sleeping rough on the street, also all information given of Partner Agencies.
• 19^th–. Assist Known male who was under the influence and unable to walk, male refused medical attention and is safely sat on bench in view of CCTV, male sleeps it off and leaves area later.
• Call from Eastgate Shopping Centre after being alerted by member of public regarding welfare concerns for a female on Longsmith Carpark, the team attends, and female is clearly distressed, the female is spoken to by member of CPO team. Police officers attend and road closure in place due to severity of the incident, CPO assist with both until the female is safe and receiving the appropriate care.
• Team alerted by Police CCTV regarding concerns for Female on Eastgate street, the female’s welfare checked by team, and she was spoken too, CCTV updated as no immediate concerns and all in order.
• 20^th Team spot a male who is wanted by Police, all descriptions of male and location given to Police CCTV, male is later stopped and arrested by officers.
• Team spoke to x2 males that appear to be an un-registered Charity who were claiming to be Monks, all information given, and both were informed to stop immediately and leave the city centre.
• City Safe member alerts Police CCTV regarding known male that had been seen waving a knife and hammer around on the Gate Streets, male ended up on Southgate Street and member of public who witnessed the male pointed out to CPO the male in question who is stopped safely and backed up by PCSO until officer’s attend. At the time of the stop male had no signs of weapons and only what appeared to be a cut hand, this male was arrested.
• 21^st A known male with a CBO in place was sighted in an area where he was in breach of conditions, Police CCTV made aware, Incident No: 170 created.
• Visit City safe member and assist staff with deterring an offender in store, who was acting suspicious.
• Team carried out a Street Link for male who claims to be homeless, all relevant information for Partner agencies given.
• 22^nd Team assists City Safe member’s store with deterring a known offender who was caught about to commit an act of theft, he was stopped in the process and removed from store.
• Known offender stopped with large quantity of gift sets, the offender willingly gives up the items. He then goes to get his medication, but instead steals another item, he then runs from Security & CPOs only to be caught by officers in a nearby location and is arrested not only for theft but criminal damage.
• 23^rd A known male with a Criminal Behaviour order is sighted by the team with an individual that should not be in company with, this information is passed onto CCTV
• 24^th Call from Police CCTV via City Safe Radio asking if we could be in Northgate Street. A male had allegedly jumped over a Counter in store. The store has called the Police, the male was located and spoken to by team, male appears to have injured himself in the process, we try and obtain as much detail as possible until Police attend, male to attend GRH due to injury.
• 25^th Various City safe members visited in and around the city Centre.
• Team two assisted City safe member with Known female offender, all dealt with in store, yellow card issued and store ban.
• 26^th A street drinker was removed from a store seating area; he was drinking alcohol.
• Dealt with the homeless individuals around the city, P3 had called to say that due to the drop in night-time temperatures they had called for all street sleepers to contact them.
• Called to the Graveyard by the church wardens, this was because two of the cars parked in the church grounds have been smashed up. Police were called but due to workload could not attend at that time. The perpetrator of the crime was found and held until police arrived to arrest him.
• 27^th Street beggars were moved on from very public spaces due to the way they were asking the public for money.
• Dealt with two cases of shoplifting, the first person had managed to get away with the goods but identified by CCTV images. The second was deterred in store and removed from the area.
• Broke up a group of teenagers who were fighting outside a public eating place, both groups were advised to leave the area and the city. CCTV informed and monitored the groups.
• 28^th Dealt with two drunk men causing a nuisance in public with their shouting and foul language. Both were advised to leave the area. CCTV were informed of the pair.
• Patrolled and checked all city safe stores, all areas checked.
• 29^th Assisted a member group with a first aid incident, a male had stabbed himself with a stick. The 3GS team had sorted him out and arranged for this male to be taken home.
• Street beggars were spoken to about camping out in shop doorways, they were asked to clear up all the mess they had created with cups and food wrappers as they were housed.
• Called to assist a city safe member with a male that had been wandering around inside of their offices, this male had left as we arrived. We checked the area for him but not found, it appears this male had absconded from the hospital and police were looking for him.
• 30^th Known offender causing issues in several stores including making threats, spoken to by CPO’s and reminded about his City Safe Exclusion and male was also spoken to by Officers.
• Confirm ID of known offender in relation to Shoplift, male was spoken to before being made aware of the theft, all relevant advice given to store.
• Several Beggars moved on form x3 different locations around the city.
• Team carry out welfare checks in Barton & Tredworth areas along with Kingsholm ensuring all current Guidelines met.

£1,575.00 recovered in stolen goods by CPOs in November 2021